Audit and Compliance - IHMA
IHMA has a strong history of passing audits and remaining complaint.
IHMA audits are as follows:
Initial Pre Registration Audit (VRQA) Cleared at first inspection - 2004.
1 year registration audit (VRQA) Cleared at first inspection - 2005.
Education Services for Overseas Students (ESOS) interim audit -2006 (ESOS monitoring team Canberra) Cleared after adjustment to the IHMA refund policy.
Addition to scope (VRQA) - Certificate III and IV in Asian Cookery. Cleared at first inspection - 2007.
Education Services for Overseas Students capacity and compliance audit -2008 (ESOS monitoring team Canberra) Cleared after adjustment to the Course progress policy and the creation of a vacant seat monitoring tool to prevent over capacity
Rapid Audit (VRQA and DIAC) Cleared after addressing some plagiarism issues and improvements to our course material and course strategies - 2009
Re registration Audit (VRQA) Cleared after improvements to workplace training agreements and assessment tools - 2010.
Re registration Audit (ASQA) Cleared after improvements to several staff files and adjusting workplace training arrangements - 2014
IHMA suffered a minor sanction in 2015 due to the lateness in transitioning to our new Didasko assessment tools and therefore leaving in place assessment tools that did not delve deep enough to fully assess students across all the critical aspects of the training package. IHMA has since transitioned to the new Didasko assessment tools and the minor sanction has been lifted (May 2015).
A vexatious complaint was made to ASQA and this triggered a compliance audit. The ASQA auditor came with a list of students files requiring inspection. The inspection of the student files on the list uncovered a raft of non compliance's in relation to one IHMA trainer. This trainer had his employment immediately terminated. The rework of the non compliant trainer assessments and non compliances required extensive work and reassessment of the affected students. Due to the amount of work required, IHMA was unable to meet the deadline imposed by ASQA and ASQA subsequently decided to cancel IHMA' CRICOS and RTO registrations. IHMA applied to the Administrative Appeals Tribunal (AAT) to stay the ASQA decisions and to subsequently review ASQA' decisions. IHMA was successful in its application to stay the ASQA decisions. However, and despite making substantial progress on the rectification work, on 4 August 2017 the AAT extinguished the stay and IHMA's CRICOS and RTO registrations were therefore cancelled. At a directions hearing on 13 October 2017 the AAT agreed to review ASQA's decisions to cancel IHMA' CRICOS and RTO registrations. IHMA will be providing a large raft of evidence to the AAT review.
Please see attached PDF documents that relate to our audit history.